Information about ride sharing and the risks you might be taking.

UberShareRide Sharing – A dangerous business activity you might want to be informed on.

Ridesharing is gaining in popularity because it is more convenient than calling a taxi. It also provides those with insured automobiles a way to earn some extra money. Before you decide that you would like to engage in this business activity, you might wish to inform yourself about some of the unpleasant things that are happening in this industry.

Who Can Participate in Ridesharing?

In order to participate in this venture, you must have automobile insurance, but it would be to your advantage to read the fine print first. Much of the most important coverage on your personal auto insurance policy is excluded while a vehicle is being used for “public or livery conveyance.”

A public or livery conveyance is when you use your vehicle to transport people in exchange for a fee or money. Whenever coverage is excluded, as with the “public or livery conveyance exclusion”, you will be personally liable for damages or injuries caused by you while in the process of performing your ride-share duties.

Does the Company Carry Liability Insurance?

Some ride-share companies provide excess liability insurance for their drivers. Uber is one of those companies. It carries a $1 million liability policy, in excess of, your own personal liability coverage. However, this does not mean that you will always be covered. If the right circumstances present themselves, you may be entirely on your own if you cause a collision.  For example, collision coverage….the coverage that pays for damage to your own vehicle…..would not be covered under the ” public or livery conveyance exclusion”!!!

A Case in Point

An Uber driver was “logged in” as available to perform the ride-sharing service. After picking up a passenger, this particular California driver hit a child who was walking in the crosswalk. The child eventually died of her injuries.
The driver’s auto insurance company denied coverage because the driver remained “logged in” to Uber and therefore was still available for customers.  So, at the time of the accident, the insurance company said they were acting as a livery service. Unfortunately, Uber’s insurer is also denying coverage because they say their coverage only applies while a driver is on a, so called, “active trip”. The case is currently in the courts, but this is just one more example of how important it is that everyone understand this critical exclusion.

Lyft and Sidecar

Another thing to beware of is how executives describe their companies. Some organizations like Lyft and Sidecar shy away from the “rideshare” label, but that is exactly what these companies are offering to their customers. Drivers and riders come together for a fee, so Lyft and Sidecar drivers are also susceptible to the public or livery conveyance exclusion even if their companies advertise their services as something different.

Parents, share this information with your students away from home. Share it with your friends, share it with anyone who you think might have reason to be informed.

Read More about how your policy might respond to Ride-Sharing Situations.


What NOT to share on social media websites if you are planning a vacation.

You have been planning this vacation for what seems like forever, and now the time finally comes where you can leave everything behind….. work and personal responsibility will be a distant memory for at least few days……RIGHT??? You have so many things to do, such as pack your belongings, pay the bills and, most important of all, spread the news of your vacation to all your friends on your social network….. RIGHT???? Well WRONG. Better think twice about that last item. If fact, if you are smart scratch that all together. Before you tell everyone on Facebook, Twitter and other sites of your planned time away from home, consider everyone else who might read your posts.

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According to a story in a local Daily Newspaper, two men broke into an elderly woman’s home after her granddaughter had posted information, including pictures of casino winnings on Facebook. Luckily, the men left without harming the woman, but it makes the point that you simply cannot put personal information like this on a social network. Even if you set your status updates to private, almost anyone can access your information once you post it online.

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If you still don’t believe it, visit PleaseRobMe.com. to drive home this point a little more. We all want to share the excitement of special occasions with our friends but do it over the phone or better yet….wait untill you get back. Another thing, don’t tell everyone with a message on your answering machine or a voice mail either. Sharing pictures of your vacation on Instagram can wait until you make it safely back home. If you value your home and property, understand the dangers of posting your personal information online. In the “old” days, we had to tell our children not to talk to strangers. Now, we have to add the part about not sharing vacation plans on social media either.

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If you have 1,000 friends on Facebook or hundreds of Twitter followers, consider how closely you know each of those people. Only tell your closest friends, family members and neighbors of your planned absence away from home. If you accidentally leak your vacation plans online, update your status and comment so that it looks as though you have made it back home. It’s also a great idea to have a home security system and, of course, homeowner’s insurance that is paid in full.


It is never too early to winterize your home.

With Old Man Winter quickly approaching, now would be a great winterized-hometime to get prepared,by taking certain steps and you can lessen the chances of a loss to your home due to inclement weather:

  1. Verify that your furnace is in proper working order by contacting a heating specialist for an inspection. Heating device malfunctions, including those involving space heaters, are the second leading cause of fire deaths in the U.S. Also, most experts recommend vacuuming your heating ducts every five years.
  2. Check your plumbing system closely since burst water pipes can spew hundreds of gallons of water into your home. Use heat tape on any pipes exposed to extremely cold weather. Learn how to shut your water off to minimize damage from burst pipes.
  3. Replace any cracked or missing roof shingles and verify that flashing around the vent pipes or chimney is watertight. Roof too steep? Have a reputable contractor do the repairs for you. The cost to do so certainly would be less than the deductible under your homeowners policy should a loss occur.

How to avoid damage from an ice dam on your roof

Here’s how ice-damming becomes a problem

  • Home heat rises and warms the roof underside, melting exterior snow and ice.
  • Water running down the roof refreezes at the cold roof edge, building ridges to form an ice dam.
  • Water can’t drain and accumulates, backing up and seeping below shingles, causing ceiling, insulation, and wall damage.
  • Roof loading is further increased and can lead to collapse.

Here’s the solution

  • Have your roof and gutter systems inspected regularly for tightness and drainage.
  • Remove any debris or obstructing tree branches.
  • Consider having additional insulation installed above ceilings or having roof vents upgraded to prevent warm air from rising to the roof.
  • If problems persist, have roof heating cables installed.

Winter weather losses that might have been prevented

  • At owner’s secondary home, he sets heat at 50 F, but because plumbing is located behind poorly insulated external wall, pipes burst due to extreme cold.
  • Ice damming: Owner fails to clear debris from gutters, and melting snow backs up, freezes, then pushes water under shingles into home, causing severe water damage.
  • Radiator pipes along non-insulated wall freeze and burst due to extreme cold and wind chill, causing basement to flood.

Source: Harleysville Risk Services


How solar panels and going green can add value to your home.

Solar energy can be a smart decision and one with many advantages. When you make use of pure sunshine to power your home, the solar-panelsethereal feel-good factor is just one of the benefits. If you are planning to install solar panels, expect some changes, the appearance of your property being one of them. Did you know that adding solar panels can also boost the value of your home…..much like a newly renovated kitchen or finished basement?

Let Your Insurance Coverage Grow With You

Green power sources can be a worthwhile investment, one that can immediately increase your property value and save you money. However, as with any addition to your property, homeowners should not ignore the impact that it can have on their insurance policy and coverage needs. If you are installing panels, it is important to discuss this with your insurance agent and talk about the specifics of the project and the value that it will add to your home. With the higher home assessment value and increased replacement cost, you will most likely need increased coverage to protect your property.

Using detached or freestanding solar panels could be an alternative (to roof-mounted units) that could also save you on insurance. While panels attached to the roof are considered to be a part of the structure, detached panels are defined differently. Depending on the insurance carrier, detached or stand-alone panels are often considered as personal property or miscellaneous other structures.

Before you decide on the question of panel placement, it is recommended that you discuss the coverage details with your agent. While many companies offer full coverage for any loss, some might just reimburse the depreciated value. Moreover, while some policies cover damages from a variety of causes, many might offer different protection levels depending on where the panels are located (on the main structure or freestanding).

Our team of knowledgeable and friendly agents are always available to provide you with valuable insights and guidance about your homeowners policy. No matter what type of panels you are considering, we will be able to answer all your questions and thoroughly review your existing insurance coverage. Going green is taking a step in the right direction. Count on us to help you receive the best possible coverage every step of the way.


Tornado – Disaster Preparation Kit

FEMA Disaster Kit

A disaster supplies kit is simply a collection of basic items your household may need in the event of an emergency.

Try to assemble your kit well in advance of an emergency. You may have to evacuate at a moment’s notice and take essentials with you. You will probably not have time to search for the supplies you need or shop for them.

You may need to survive on your own after an emergency. This means having your own food, water and other supplies in sufficient quantity to last for at least 72 hours. Local officials and relief workers will be on the scene after a disaster but they cannot reach everyone immediately. You could get help in hours or it might take days.

Additionally, basic services such as electricity, gas, water, sewage treatment and telephones may be cut off for days or even a week, or longer. Your supplies kit should contain items to help you manage during these outages

Family Supply List

Emergency Supplies:
Water, food, and clean air are important things to have if an emergency happens. Each family or individual’s kit should be customized to meet specific needs, such as medications and infant formula. It should also be customized to include important family documents.

Recommended Supplies to Include in a Basic Kit:
– Water, one gallon of water per person per day, for drinking and sanitation
– Food, at least a three-day supply of non-perishable food
– Battery-powered radio and a NOAA Weather Radio with tone alert, and extra batteries for both
– Flashlight and extra batteries
– First Aid kit
– Whistle to signal for help
– Infant formula and diapers, if you have an infant
– Moist towelettes, garbage bags and plastic ties for personal sanitation
– Dust mask or cotton t-shirt, to help filter the air
– Plastic sheeting and duct tape to shelter-in-place
– Wrench or pliers to turn off utilities
– Can opener for food (if kit contains canned food)

Clothing and Bedding:
If you live in a cold weather climate, you must think about warmth. It is possible that the power will be out and you will not have heat. Rethink your clothing and bedding supplies to account for growing children and other family changes. One complete change of warm clothing and shoes per person, including:
– A jacket or coat
– Long pants
– A long sleeve shirt
– Sturdy shoes
– A hat and gloves
– A sleeping bag or warm blanket for each person

Other items
Below are some other items for your family to consider adding to its supply kit. Some of these items, especially those marked with a * can be dangerous, so please have an adult collect these supplies.
– Emergency reference materials such as a first aid book or a print out of the information on www.ready.gov
– Rain gear
– Mess kits, paper cups, plates and plastic utensils
– Cash or traveler’s checks, change
– Paper towels
– Fire Extinguisher
– Tent
– Compass
– Matches in a waterproof container*
– Signal flare*
– Paper, pencil
– Personal hygiene items including feminine supplies
– Disinfectant*
– Household chlorine bleach* – You can use bleach as a disinfectant (diluted nine parts water to one part bleach), or in an emergency you can also use it to treat water. Use 16 drops of regular household liquid bleach per gallon of water. Do not use scented, color safe or bleaches with added cleaners.
– Medicine dropper
– Important Family Documents such as copies of insurance policies, identification and bank account records in a waterproof, portable container


How to be properly prepare during the hurricane season.

June 1 marks the official start of the 2016 Atlantic hurricane season.hurricane The National Oceanic and Atmospheric Administration is predicting an “active or extremely active” season this year.

NOAA says there are likely to be 13 to 20 named storms this year “of which 7 to 11 could become hurricanes … including 3 to 6 major hurricanes.” Climate Central notes that NOAA doesn’t predict how many storms will actually make landfall, but “some factors suggest that the U.S. will run a higher risk of landfalling tropical storms and hurricanes this year than in 2012.”

Here is a list that can help you be prepared.

  • Water – at least 1 gallon daily per person for 3 to 7 days
  • Food – at least enough for 3 to 7 days
  • non-perishable packaged or canned food / juices
  • foods for infants or the elderly
  • snack foods
  • non-electric can opener
  • cooking tools / fuel
  • paper plates / plastic utensils
  • Blankets / Pillows, etc.
  • Clothing – seasonal / rain gear/ sturdy shoes
  • First Aid Kit / Medicines / Prescription Drugs
  • Special Items – for babies and the elderly
  • Toiletries / Hygiene items / Moisture wipes
  • Flashlight / Batteries
  • Radio – Battery operated and NOAA weather radio
  • Telephones – Fully charged cell phone with extra battery and a traditional (not cordless) telephone set
  • Cash (with some small bills) and Credit Cards – Banks and ATMs may not be available for extended periods
  • Keys
  • Toys, Books and Games
  • Important documents – in a waterproof container or watertight resealable plastic bag
  •  insurance, medical records, bank account numbers, Social Security card, etc.
  • Tools – keep a set with you during the storm
  • Vehicle fuel tanks filled
  • Pet care items
  • proper identification / immunization records / medications
  • ample supply of food and water
  • a carrier or cage
  •  muzzle and leash

Why insurance companies might not insure you if you have knob & tube wiring.

This is a good example why insurance companies will generally notknobandtube insure property with active Knob & Tube electrical Wiring. This photo shows a live , poorly insulated, wire that was arcing(sparking) when copper plumbing was added to the home. What option would you choose?The quick fix and Electrical tape on the pipe or the real fix? Remove all old Knob & Tube wiring. A house built with patches will eventually crumble or burn. Don’t let anyone shortcut your families safety.


Snow accumulation on roofs and the dangers it presents.

This message is a reminder from the Department of Public Safety and the Department of Fire Services.

The February 8th winter storm that hit Massachusetts presents a variety of challenges. As we approach the new week, it is anticipatedSnowed roof that warm temperatures and rainfall may blanket portions of Massachusetts . With the recent heavy snowfall, rain will increase the weight of snow on roofs throughout the Commonwealth. Fire and building services need to plan for the onset of storm related issues.

Flat roofs, lower roofs that meet higher roofs, and areas with parapets or areas of drifting snow are major concerns. Many commercial building owners may hire or bring staff on to clear snow from flat roofs to help ease the burden of additional weight. In doing so, they will also make it easier for fire services to access and traverse these areas in the event of an emergency. In areas of significant snowfall consideration should be given to the additional weight firefighters may contribute on these roofs.

Homeowners, tenants, and businesses should be cognizant of the dangers posed by heavy snow loads on roofs, and the warning signs of potential structural weaknesses. In most instances, risks posed by accumulated snow on roofs may be mitigated by safely removing the snow. from roofs of both commercial buildings and homes. As temperatures are expected to rise and fall over the next several days, every effort should be undertaken now to safely remove snow from roofs.

Removing snow from rooftops will minimize the likelihood of structural collapse. Flat and low pitched roofs, most often found on industrial buildings, but are also used in certain home designs, are at the greatest risk of buckling under heavy snow and ice accumulations. Lower roofs, where snow drifts or accumulates from higher roofs are also vulnerable.

Did you know that a cubic foot of dry snow weighs about seven pounds? While a cubic foot of wet snow may weigh up to 20 pounds. So, if at all possible, consider hiring someone to help with all of the snow clearing.

Here are some helful tips for a Homeowner in the removal of snow and ice from roofs and other areas.

Wear protective headgear and goggles when performing any of these tasks.
Use a snow rake for pitched roofs (available at most hardware stores) to remove snow from your roof.
Start from the edge and work your way into the roof.
Keep gutters, and drains clean, free of ice and snow and keep downspouts clean at ground level.
Try to shave the snow down to a 2 or 3 inches on the roof instead of scraping the roof clean, which will risk damage to your shingles or other roof covering.
Shovel snow from flat roofs throwing the snow over the side away from the building. Most plastic shovels are better, except for the ones with curved blades-those too will do some damage to your roof.
Remove large icicles carefully if they’re hanging over doorways and walkways. Consider knocking down icicles through windows using a broom stick.
Consider hiring professionals to do the job. The combination of heights plus ice makes this one of the more dangerous house chores.
If you don’t hire professionals, at least have someone outside with you in case anything does go wrong.
Keep in mind that any metal tool could conduct electricity if it touches a power line and metal tools may cause damage to the roof.
Here is list of things that homeowners SHOULD NOT do.

Don’t use open-flame devices to remove snow and ice.
Unless approved by a registered professional engineer, don’t add your weight or the weight of equipment to the roof.
Don’t use electric heating devices like hair dryers or heat guns to remove snow and ice.
Don’t use a ladder since ice tends to build up on both the rungs of the ladder and the soles of your boots.
There are several ways to recognize problems with the roof.

Sagging roof
Creaking, cracking or popping sounds
Cracked or split wood members
Bends or ripples in supports
Sheared off screws from steel frames
Sprinkler heads that have dropped down below ceiling tiles
Severe roof leak
Doors or windows that are difficult to open
Bowed utility pipes or conduit attached at ceiling
Cracks in walls or masonry
Here are some other safety tips for homeowners.

Clear snow away from downspouts so water has a place to go.
Never use cooking equipment intended for outside use indoors as a heat source or cooking device.
Do not be tempted to use a heat gun or open flame torch to melt the ice; the risk of starting a fire is huge.
If you feel you are in immediate danger, get outside and call 9-1-1.
Never use your oven for heat.
Space heaters need space, so use them in a 3-foot circle of safety; free of anything that catch fire. Space heaters are not designed to replace your central heating system; they are only designed to provide a little extra heat on a temporary basis. So be sure to turn them off when you leave room or go to bed at night.
Clear snow away from furnace and dryer exhaust vents to prevent carbon monoxide poisoning.
Make sure you smoke alarms and carbon monoxide detectors are working.
Check your outside fuel (furnace) and dryer exhaust vents, making sure that they are not obstructed by snow or ice.

Here are some other safety tips for Business owners.

If you are going to use a snowblower, make sure that it has been approved by a structural engineer to be used on a roof, and that the blower is set to a high level above the roof so as not to damage roof membrane.
Keep gutters, downspouts and drains clean.
Shovel snow from flat roofs throwing the snow over the side away from the building.
Try to shave the snow down to a 2 or 3 inches on the roof instead of scraping the roof clean, which will risk damage to your shingles or other roof covering.
Keep in mind that any metal tool could conduct electricity if it touches a power line.
Use a snow rake for pitched roofs ( available at most hardware stores) to remove snow from your roof.
Remove large icicles carefully if they’re hanging over doorways and walkways.
Always wear protective headgear and goggles when performing any of these tasks.
Most plastic shovels are better, except for the ones with curved blades-those too will do some damage to your roof.
Start from the edge and work your way into the roof.

There are several ways to recognize problems with the roof on Commercial Buildings.

Sagging roof steel – visually deformed
Cracks in welds of steel construction
Water puddles where it never has before
Bowed utility pipes or conduit attached at ceiling
Creaking, cracking or popping sounds
Bends or ripples in metal supports
Severe roof leaks
Sheared off screws from steel frames
Doors that pop open
Doors or windows that are difficult to open
Cracks in walls or masonry
Cracked or split wood members
Sprinkler heads pushed down below ceiling tiles
What to do if you have these problems.

Call your local building or fire department.
If there is imminent danger, evacuate the building and call 911.
What other assistance is available?

Many fire departments have regional technical rescue teams available to local departments in case of collapse.
Massachusetts Task Force 1 is an Urban Search and Rescue Team in Beverly . The team is comprised of Police, Fire, EMS and Civilians who respond to major disasters under a contract with the Federal Emergency Management Agency (FEMA). Currently there are 150 people on the MATF-1 team.


How to remove ice dams from roof safely.

Winter presents homeowners with many unique challenges as the weather changes. Among the winter-fueled obstacles that come each year, ice dams can be one of the most serious. Ice dams that build along the edges of the roof can add to the amount of snow and precipitation that will accumulate. A snow-packed roof is bad news. Preventing the accumulation of ice on the roof edge should be a regular part of every homeowner’s annual winter preparation.

Ice dams form because of the roof’s uneven temperature. The roof becomes heated directly above the interior spaces of the house. ice-build-up-on-roofHowever, this heat does not reach the edges and the overhang. As a result, melted snow and rain will flow to these areas where it will freeze once again. Allowing your roof to maintain an even temperature starts with insulation. Your goal is to stop warm air in the house from flowing into the attic. To do this, seal all the gaps in addition to ensuring that all of the insulation is in good shape. The ideal temperature for the roof deck itself is 30 Fahrenheit. When the entire roof maintains a consistent temperature, the snow eventually clears evenly and naturally. It is also critical to have good ventilation between the roof deck and the insulation. Poor ventilation leads to the accumulation of moisture in this area. Excess moisture compounds your problems by encouraging lamination deterioration and mold growth.

Soffit vents are also a valuable tool for fighting ice dams. These kinds of vents allow cold air to circulate beneath the entirety of the roof. Additional material that ensures seals may be needed during the winter as well. Adding extra insulation in extreme conditions never can hurt. Ice damming could also be related to the deterioration of the flashing around chimneys and other roof gaps. Sealing and insulating ducts and duct pipes that flow through the roof and attic also keeps heat from leaking towards the underside of your roof. Fiber-reinforced mastic on the joints of HVAC ducts can do wonders for heat retention.

In the event that you are experiencing ice dams during the winter, there are a few symptoms that indicate that you may have a problem. Ice dams on the roof will cause specific areas of the roof to transmit cold temperatures. Despite insulation, the area where the ice dam has formed will transmit its lower temperatures through to the trusses that connect with your ceiling. As this cold spot comes in contact with the home’s warm air, condensation occurs. The moisture traps dust and eventually forms mildew that will appear darker than the rest of the ceiling. When this occurs, begin by bleaching the mildewed surface. In some cases, this cleaning will be enough to remedy the problem. However, excessive staining can require a stain-blocking primer and a layer of paint. Should the trusses become cold enough to actually shift as they contract, you are likely to see cracks appear along the joint of the ceiling and the wall. These cracks can be caulked temporarily. The best long-term solution is to cover the joints with molding. Attach the molding only to the ceiling so that it is free to move with the structure as the temperatures fluctuate.

Tips to help with ice dams

Making a homemade Ice melt socks by using old panty hose can create melt channels in the ice dam. These channels will allow melted ice-dam-sockwater from your roof to drain off your roof, reducing the ice dam effect. This method may look & sound funny, but it is one of the safest way to create a melting path without heating cables or chipping away at ice dams. Make sure you use ice melter that is safe for your roof, check with your local hardware expert on this prior to using.

Always take caution when attempting to remove any ice damn, consult with a professional first. Your safety comes first.


Does your home owners insurance cover earthquakes?

On October 16, 2012, the state of Maine was shaken by a 4.0isometric house hit by earthquake magnitude earthquake in the area of Hollis, just west of Portland. The quake was felt as far away as Boston, Massachusetts as well as New Hampshire and Rhode Island. Though no serious damage or injury has been reported, the earthquake spurred a number of questions from homeowners regarding insurance coverage for such events.

New England Earthquakes

The earthquake was something of a surprise to many people who didn’t know that the New England area is shaken by periodic earthquakes every year. In fact, the New England area suffered a number of recent earthquakes from 1975 to 1988. In 1904, an earthquake of the magnitude 5.7 to 5.9 shook the Eastport area. In 2006, the Arcadia National Park area experienced a series of earthquakes. Most of the earthquakes are small and do little damage, but larger earthquakes can, and have, occurred in the New England area.

Earthquake Fault lines

Earthquakes are usually associated with the state of California and other western states, but earthquake fault lines run across the Midwest, the South, the Southeast and the Northeast. In fact, 39 of the 50 states lie in moderate to high-risk areas for earthquakes.

Typical Earthquake Damage

Damage from an earthquake can be very minor, or it can cause serious structural damage to a home or building. Generally, wood structures have the flexibility to withstand strong earthquakes. Stone, brick and adobe buildings withstand the severe shaking poorly.

The earthquake itself is not the only problem that can cause damage to a structure. Cracks in the foundation, flooring, window frames, and chimneys can occur. Entire walls can collapse, and interior structures can become severely compromised, requiring extensive rebuilding. Adjacent structures can become unstable and fall onto roofs and walls. Aftermath events such as tsunamis, fires or floods can create additional damage.

Are Earthquakes Covered?

Earthquakes are not covered under standard insurance policies. You must arrange for a special endorsement, to your Homeowners Policy, to cover damage from earthquakes.

Earthquake Insurance

Earthquake coverage typically includes a deductible of anywhere from 2 to 20 percent of the replacement cost of the home or building. As always, the higher the deductible, the more that homeowners can save on premiums. The cost of an earthquake policy can vary considerably from $85 per year to several hundred dollars.

Factors that Affect Insurance Costs

A number of different factors can influence the cost of earthquake coverage. The soil consistency in your area can affect the stability of your home’s foundation. The age of your home can make it more vulnerable to earthquake damage. The type of construction materials used will affect the price of the policy. The structure’s proximity to known fault lines can also cause you to pay more for your earthquake insurance.

Please contact O’Connor& Co. Insurance Agency, Inc. 800-254-9594 for an earthquake coverage quote today.