About Us

At O’Connor & Co. Insurance, we do things right the first time. We take a holistic approach, getting to know you and your unique insurance needs so that we can provide you with the best combination of protection and price. We offer informed advice so that you fully understand your options. At times, your personal or business circumstances may change, and we will work with you to modify your insurance policies appropriately.

Our agents and support staff have decades of experience in the insurance industry, with a depth of knowledge that only continues to grow. At O’Connor & Co. Insurance, we focus on the importance of training and teamwork. We keep abreast of insurance industry changes and, should these changes impact your coverage, share that knowledge with you.

Meet our team:

dan-oconnorsmDan O’Connor, President

Education: B.A. Economics, Westfield State College,1982.

Experience: Dan is President and founder of O’Connor & Co. Insurance Agency, Inc. which has been in business since 1990. Prior to establishing O’Connor and Co., Dan worked at another Massachusetts insurance agency in marketing and was a New England District Marketing Manager for a national insurance carrier.

Personal: In his spare time, Dan enjoys the challenge and sport of Ultra Cycling. In 2011, Dan and three friends competed in The Race Across America (RAAM) finishing first in their division. They completed the 3,000 mile endurance event in 7 Days 3 Hours and 45 minutes.

karenoconnorKaren O’Connor, Vice President

Education: BA in Psychology, Westfield State University, 1982.

Experience: Karen is Co-Founder of O’Connor & Co. Insurance Agency, Inc and has worked in the insurance industry since 1990. Prior to this, Karen worked in Boston for an advertising firm and also has experience in the real estate and appraisal field.

Personal: Karen was born and raised in Winchester, MA. Karen lives locally with her family.

Suzan Costen, Commercial Lines Representative

Experience: Suzan has worked on both the agency and company end and has been with the O’Connor & Company Insurance Agency since 1997 doing commercial lines.

Personal: Suzan

lives in Webster with her husband Mark and their 2 beautiful cats. She enjoys her time at the beach and spending time with her family and friends, of whom there are many of them.

kristie-PeckKristie Peck, Personal Lines / Commercial Representative & Marketing

Experience: Kristie started her career in the insurance industry in 1994. Her experience has ranged from being a customer service representative to her present position as a P&C representative at O’Connor & Co Insurance Agency Inc., where she has been part of our team since 2010. Kristie is also currently involved with our marketing team.

Personal: Kristie enjoys spending time with family and friends. She enjoys reading for leisure, cooking, gardening and travel, especially to the ocean.

Barbara Zurawski, Personal Lines / Commercial Representative

Education: B.A Economics, Worcester State College, 2002. Pursuing Juris Doctor Degree at Massachusetts School of Law in Andover.

Experience: Barbara, a native from Poland, began her insurance career in 2000. She is a licensed insurance agent with a completed CISR designation and is able to assist with both Personal and Commercial lines policies on any level. Barbara fluently speaks Polish and  she is a notary public.

Barbara is involved in her Polish heritage and local community through the Dudley Town Hall, the Dudley Women’s Club and the Webster Dudley Business Alliance.

Personal: Barbara lives in Dudley with her family. She was born in Krakow, Poland. Some of Barbara’s interests include law, literature and classical ballet.

Teresa Bonner, Personal Lines Representative

Experience: Teresa has over thirty five years of experience working in the insurance field.

Personal: Teresa is a lifelong resident of Webster.

Jackie Zayas-O’Brien, Personal Lines Representative

Education: MBA Nichols College 2014, BA Psychology Becker College 2002.

Experience: Jackie has been in the insurance industry since 1999.  She has worked on both the company and agency end.

Personal: Jackie enjoys spending time with her family, friends and her dog tico.

Rosa Galvin, Personal Lines Representative

Experience: Rosa has been in the insurance industry for 24 years. She joined the O’Connor & Company Insurance Agency team in July 2011.

Personal: Rosa lives in Dudley with her husband and two children. She enjoys spending time with family and friends and can often be found spinning at local fitness studio.

Jose Ortiz, Personal Lines Representative

Experience: Previous to the Agency, I worked for MAPFRE Insurance as a Service Center Sales Rep Sr. for 3.5 years where I was responsible for writing new auto and home Insurance policies. I have worked in the Customer Service field for over 15 years.

Personal: I have been living in Southbridge MA since August 1984. I own my own home. I have 2 small dogs. I enjoy spending time with family and friends. I enjoy the Beach in the summer and weekend getaways.

Jose Melendez, Processor

Education: B.S. Business and Information Technology, Framingham State University, Anticipated Fall 2018.

Experience: Jose joined O’Connor & Company Insurance Agency in the summer of 2017. Prior to joining the company, he worked for Geek Squad as a Consultation Agent where he provided technical support and solutions for clients. Jose also worked for Harrington Hospital as a Dietary Aid before moving into a Supervisor role. His focus was to provide quality service to patients and employees while maintaining the highest sanitary conditions in accordance with policies and procedures. Jose is eager to learn new things and enjoys taking on new challenges.

Personal: In his spare time, Jose likes to spend time with family, friends, and his girlfriend Lindsay. He is a TV show and movie enthusiast. You can also find him playing the game of golf, or going on adventures and getaways with his girlfriend.

markmasonMark Mason, Life, Health & Retirement Planning

Education: Nichols College, 1987.

Experience: Mark has worked in the insurance industry for 30 years supporting his clients’ insurance and financial service needs.  He has been associated with O’Connor and Co Insurance Agency since 2005.

Personal: Mark was born and raised locally in Webster, MA where he and his wife Lisa still reside and have raised their four daughters.

jimthompsonJim Thompson, Life, Health & Retirement Planning

Education: B.A. Economics, Oswego State University,1983. Chartered Life Underwriter (CLU), Chartered Financial Consultant (ChFC), from American College 1995.

Experience: Jim started in the financial services industry in 1986. He has worked closely with families and small businesses ever since, providing guidance and service with insurance products and financial plans.

Personal: Jim was born and raised in upstate New York. He moved to MA in 1985 and lives with his wife, and two children in Northbridge, MA.

davidcorriganDavid Corrigan, Marketing & Webmaster

Experience: David began his career in the graphic arts industry in 1980 working on a printing press and in the 1990’s, he worked with computer-generated technologies. David has worked with O’Connor & Co. Insurance Agency Inc. since 2008. His main responsibilities are marketing and web management.

Personal: David lives in Central Massachusetts with his wife, their teenage son, Golden Retriever and cat. When not sitting behind a computer, David can often be found riding his bike throughout the hills of Worcester County.

Jack, Vice President of Cuteness.

Experience: Jack is O’Connors latest employee, please stop by and say hi to him.

Personal: Jack loves to play all day long.