About Us

At O’Connor & Co. Insurance, we do things right the first time. We take a holistic approach, getting to know you and your unique insurance needs so that we can provide you with the best combination of protection and price. We offer informed advice so that you fully understand your options. At times, your personal or business circumstances may change, and we will work with you to modify your insurance policies appropriately.

Our agents and support staff have decades of experience in the insurance industry, with a depth of knowledge that only continues to grow. At O’Connor & Co. Insurance, we focus on the importance of training and teamwork. We keep abreast of insurance industry changes and, should these changes impact your coverage, share that knowledge with you.

Meet our team:

dan-oconnorsmDan O’Connor, President

Education: B.A. Economics, Westfield State College,1982.

Experience: Dan is President and founder of O’Connor & Co. Insurance Agency, Inc. which has been in business since 1990. Prior to establishing O’Connor and Co., Dan worked at another Massachusetts insurance agency in marketing and was a New England District Marketing Manager for a national insurance carrier.

Personal: In his spare time, Dan enjoys the challenge and sport of Ultra Cycling. In 2011, Dan and three friends competed in The Race Across America (RAAM) finishing first in their division. They completed the 3,000 mile endurance event in 7 Days 3 Hours and 45 minutes.

karenoconnorKaren O’Connor, Vice President

Education: BA in Psychology, Westfield State University, 1982.

Experience: Karen is Co-Founder of O’Connor & Co. Insurance Agency, Inc and has worked in the insurance industry since 1990. Prior to this, Karen worked in Boston for an advertising firm and also has experience in the real estate and appraisal field.

Personal: Karen was born and raised in Winchester, MA. Karen lives locally with her family.

Ryan O’Connor, Director of Sales

Education: BS Business Management, University of Southern Maine

Experience: Owned and Operated my own small business in Portland, ME, for five years. Grew up in and around the insurance industry my entire life due to his parent’s ownership of O’Connor Insurance, and he has over 3 years of experience.

Personal: In his free time, he enjoys spending time with his wife and kids and taking weekend trips with the family to Maine.

Suzan Costen, Commercial Lines Representative

Experience: Suzan has worked on both the agency and company end and has been with the O’Connor & Company Insurance Agency since 1997 doing commercial lines.

Personal: Suzan lives in Webster with her husband Mark and their 2 beautiful cats. She enjoys her time at the beach and spending time with her family and friends, of whom there are many of them.

Barbara Zurawski, Personal Lines / Commercial Representative

Education: B.A Economics, Worcester State University and Juris Doctor Degree, Massachusetts School of Law.

Experience: Barbara, a native from Poland, began her insurance career in 2000. She is a licensed insurance agent with a completed CISR designation and is able to assist with both Personal and Commercial lines policies on any level. Barbara fluently speaks Polish and  she is a notary public.

Barbara is involved in her Polish heritage and local community through the Dudley Town Hall as a member of Economic Development Committee, member of Webster Dudley Business Alliance and a Founder of a BNI chapter GatewayToSuccess.

Personal: Barbara lives in Dudley with her family. Some of Barbara’s interests include law, literature and classical ballet.

Teresa Bonner, Personal Lines Representative

Experience: Teresa has over 35 years of experience working in the insurance field.

Personal: Teresa is a lifelong resident of Webster.

Rosa Galvin, Personal Lines Representative

Experience: Rosa has been in the insurance industry for 24 years. She joined the O’Connor & Company Insurance Agency team in July 2011.

Personal: Rosa lives in Dudley with her husband and two children. She enjoys spending time with family and friends and can often be found spinning at local fitness studio.

markmasonMark Mason, Life, Health & Retirement Planning

Education: Nichols College, 1987.

Experience: Mark has worked in the insurance industry for 30 years supporting his clients’ insurance and financial service needs.  He has been associated with O’Connor and Co Insurance Agency since 2005.

Personal: Mark was born and raised locally in Webster, MA where he and his wife Lisa still reside and have raised their four daughters.

jimthompsonJim Thompson, Life, Health & Retirement Planning

Education: B.A. Economics, Oswego State University,1983. Chartered Life Underwriter (CLU), Chartered Financial Consultant (ChFC), from American College 1995.

Experience: Jim started in the financial services industry in 1986. He has worked closely with families and small businesses ever since, providing guidance and service with insurance products and helping clients plan for their future.

Personal: Jim was born and raised in upstate New York. He moved to MA in 1985 and lives with his wife, and two children in Northbridge, MA.

Cheryl Delphia, Personal Lines Representative

Experience: 25 years of experience in Insurance

Personal: Cheryl lives in Charlton, MA. She enjoys spending time with my family and friends. In my free time, she loves driving around New England trying to find bargains at yard sales and fleamarkets, with her husband. She especially loves driving up the coast of NH and Maine and walking on the many beaches. They just adopted a puppy this year named Finnley and looking forward to having him on their road trips this year.

Angelie Torres, Personal Lines Representative

Experience: Angelie has been working for O’Connor & Co for almost 2 years – Personal Lines/Customer Service. She has 14 years experience in Customer Service/Sales.

Personal: Angelie lives in Southbridge, and is originally from Puerto Rico. In her personal time, she enjoys spending time with my family. She loves the beach, being outdoors, adventures, traveling and exploring new places.

Renee Alicea, Personal Lines Representative

Experience: Renee has worked in insurance for over 8 years.

Personal: In her free time, Renee enjoys spending time with her son and going to the beach.

Erica Keegan, Receptionist

Experience: Erica joined O’Connor Insurance just over a year ago. She has over a decade of experience in customer service and sales.

Deborah L. Rose, AAI, CRIS, CPIA, Commercial Account Manager

Experience: Deb has been in the commercial insurance industry for over 30 years.

Personal: In her spare time, she enjoys her Rat Terrier pups, gardening, cooking and the Red Sox.

Iris Bonin, Personal Lines Representative

Experience: Iris started working in insurance the end of 2020.

Personal: In my free time, Iris likes to spend time with family and friends, and to cook, read and travel.

Jack, Vice President of Cuteness

Experience: Jack is O’Connor’s latest employee, please say hi to him if he is in the office.

Personal: Jack loves to play all day long.